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About Us.

Federated Co‑operatives Limited (FCL) does business differently. We were created by local Co‑ops. We are owned by local Co‑ops. We are fundamentally invested in the success of local Co‑ops as they serve nearly two million members through retail locations in over 620 communities across Western Canada.

12.5 billion dollars in sales
781 million dollars in net income
399 million dollars in patronage allocation
320 million dollars in share redemption

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The Change Begins In Our Backyard campaign launched in April 2023 - Earth Month - and highlighted Co-op's commitment to sustainability.


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President's Message.

“Co-op has a long, proud history, and as we move forward, we want to stay true to that legacy—while ensuring we remain competitive and relevant in a constantly changing world.”

Sharon Alford
President/Chair of the Board

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CEO's Message.

“Our values-based approach to business has always centered on what matters to people, to members and to our communities, and those principles kept our compass focused, even as the landscape continued to shift around us.”

Heather Ryan
Chief Executive Officer

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People.

Bring our whole selves to work

Fostering a diverse and inclusive environment where team members find success, community and purpose is a cornerstone of the employee experience. In 2023, FCL moved forward on key initiatives to support and enhance the employee experience, ensuring team members can bring their whole selves to work.

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Market.

Enhancing the Member Experience

Co-op members are the heart of our business. They are Co-op’s most loyal customers and are quite literally invested in our success. Enhancing the member experience is the focus of several interrelated projects that achieved significant milestones in 2023. The refreshed Co-op app and co-op.crs website went live, giving customers a modernized digital experience and drawing thousands of new users.

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Operations.

Navigating wildfires and building community resilience

As another season of destructive and devastating wildfires affected Northern Alberta, British Columbia, Yellowknife and the Yukon, FCL and local Co-ops stepped up to make a difference for those directly impacted. Many local Co-ops not only donated to wildfire relief efforts but remained open to provide necessary supplies to support the firefighters and essential workers in their community. FCL met the challenge head on and worked closely with local Co-ops to ensure they had enough food and fuel to meet supply demands.

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Financial.

Transforming our financial systems

The Core Financials project is a transformational change of our financial system to the JD Edwards (JDE) platform. The project is moving us off the antiquated Mainframe system and onto an agile tier-one financial system, providing the critical infrastructure needed to grow the CRS, refine processes and remain competitive. This Core Financial system impacts every area of our business, is crucial to the success of many strategic projects and is the keystone for future improvements such as the Digital Accounts Receivables project, Member Loyalty and more.

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Sustainability.

Commitment to Truth and Reconciliation

FCL’s commitment to Indigenous truth and reconciliation is integral to our business. We are moving forward in our truth and reconciliation journey, ensuring our actions align with our words. We are proud of the steps we took in 2023 to ensure Indigenous rights are recognized and their voices are heard. Consultation and opportunities for mutually beneficial partnerships with Indigenous communities are a continued focus for FCL and within Co-op business lines.

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For more information, view the 2023 annual report.

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YEAR IN REVIEW.


Energy Roadmap - Driving Energy Forward

October 5, 2023

FCL is proposing to build a renewable diesel facility and a canola crush facility in Regina. 

Energy

FCL’s commitment to Truth and Reconciliation

September 28, 2023

Together, we can all do our part to effect very real and meaningful change.

Corporate

Co-op gas bar network expands

March 13, 2023

An update on the 171 gas bars Co-op acquired in September 2022.

Energy