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Core Business

FCL’s business is largely business-to-business (B2B). We focus on serving our independent retail co-operative members, but also work with other businesses and individuals. Our core business includes wholesaling, manufacturing, marketing and administration in four areas: agriculture, energy, food and home and building solutions.

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Our Business

BY THE NUMBERS

The Co-operative Retailing System has an extensive network of product and service offerings. The data provided is a general overview of the primary business for FCL and its retail co-operative members. Please select a province and then FCL or RETAIL for information.

  • 3 propane centres.
  • FCL serves 19 local co-ops in British Columbia.
  • 15 Food Stores
  • 3 Home Centres
  • 63 Gas Bars/Convenience Stores
  • 40 Commercial Cardlock Facilities
  • 5 Agro Centres
  • 52 liquor outlets
  • 2 zone offices
  • 1 food distribution centre
  • 1 fertilizer terminal
  • 1 petroleum terminal
  • 5 propane centres
  • 1 general merchandise distribution centre
  • The Grocery People Home Office
  • 52 Food Stores
  • 21 Home Centres
  • 116 Gas Bars/Convenience Stores
  • 92 Commercial Cardlock Facilities
  • 36 Agro Centres
  • 66 liquor outlets
  • FCL Home Office
  • Co-op Refinery Complex Home Office
  • 2 zone offices
  • 1 food distribution centre
  • 9 propane centres
  • 2 feed plants
  • 1 fertilizer terminal
  • Co-op Ethanol Complex
  • 142 food stores
  • 46 home centres
  • 150 gas bars/convenience stores
  • 185 commercial cardlock facilities
  • 71 agro centres
  • 82 liquor outlets
  • 1 zone office
  • 1 food distribution centre
  • 4 propane centres
  • 1 fertilizer terminal
  • 1 retail members, 2 propane centres in Ontario
  • 62 Food Stores
  • 20 Home Centres
  • 101 Gas Bars/Convenience Stores
  • 73 Commercial Cardlock Facilities
  • 43 Agro Centres
  • 21 liquor outlets
2,629 employees
87 communities
378,650 co-op members
780 employees
7 communities
27 retail members
5,255 employees
138 communities
597,399 co-op members
2,403 employees
12 communities
89 retail members
8,835 employees
253 communities
663,375 co-op members
358 employees
4 communities
31 retail members
4,631 employees
122 communities
569,415 co-op members

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Wholesaling

FCL sources and distributes products across all primary consumer-goods lines: food, home and building supplies, crop supplies, livestock feed and petroleum. The Grocery People (TGP), a unit of FCL, delivers fresh produce to co-op communities. The CRS benefits from combined purchasing power, which allows local co-ops to remain competitive with larger, integrated companies in all business areas.

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Manufacturing

The Co-op Refinery Complex (CRC) in Regina, Sask., has the capacity to process 130,000 barrels of crude oil per day, enough to fuel the needs of the CRS. FCL is also a member of Interprovincial Cooperative Limited (IPCO), which produces crop-protection products. FCL operates three feed plants located in Alberta, Saskatchewan and Manitoba. FCL also contracts the manufacturing of a variety of Co-op private-label products: CO-OP® GOLD, CO-OP ¢ENTSIBLES ®, CO-OP GOLD PURE®, CO-OP® MARKET TOWN® AND CO-OP® CARE+®.

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Administrative Support

FCL provides a range of services to enhance retail members’ capacity and reduce members' cost of doing business. For example, FCL provides IT infrastructure support, accounting services, risk-management services, human resources support, recruitment and ongoing employee training. FCL also assists with planning and developing capital construction projects. It also owns and maintains a trucking fleet that distributes fuel, food, and home and building supplies across the CRS.

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Marketing Support

FCL provides comprehensive marketing support across all major business lines, including centralized and regional campaigns, point-of-sale promotions, centralized flyers, content marketing and digital marketing services. FCL also provides market-research analysis to identify consumer needs and perceptions and to determine the viability of new programs and services