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Core Business


FCL’s business is largely business-to-business (B2B). We focus on serving our independent retail co-operative members, but also work with other businesses and individuals. Our core business includes wholesaling, manufacturing, marketing and administration in four areas: agriculture, energy, food and home and building solutions.

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Our Business

BY THE NUMBERS


The Co-operative Retailing System has an extensive network of product and service offerings. The data provided is a general overview of the primary business for FCL and its retail co-operative members. Please select a province and then FCL or RETAIL for information.

  • FCL serves 19 retail members in British Columbia.
  • 12 Food Stores
  • 3 Home Centres
  • 54 Gas Bars/Convenience Stores
  • 37 Commercial Cardlock Facilities
  • 1 Agro Centre
  • 2 region offices
  • 2 food distribution centres
  • 2 feed plants
  • 1 petroleum terminal
  • 2 bulk propane plants
  • 1 general merchandise distribution centre
  • The Grocery People Home Office
  • 75 Food Stores
  • 21 Home Centres
  • 86 Gas Bars/Convenience Stores
  • 82 Commercial Cardlock Facilities
  • 32 Agro Centres
  • FCL Home Office
  • Co-op Refinery Complex Home Office
  • 2 region offices
  • 1 food distribution centre
  • 9 bulk propane plants
  • 3 feed plants
  • 141 Food Stores
  • 54 Home Centres
  • 191 Gas Bars/Convenience Stores
  • 189 Commercial Cardlock Facilities
  • 74 Agro Centres
  • 1 region office
  • 1 food distribution centre
  • 3 bulk propane plants
  • 1 feed plant
  • 2 retail members, 1 bulk propane plant in Ontario
  • 61 Food Stores
  • 23 Home Centres
  • 92 Gas Bars/Convenience Stores
  • 68 Commercial Cardlock Facilities
  • 36 Agro Centres
1,360 employees
72 communities
192,000 co-op members
1,000 employees
5 communities
33 retail members
8,440 employees
119 communities
733,000+ co-op members
2,120 employees
10 communities
110 retail members
7,600 employees
253 communities
422,000 co-op members
360 employees
3 communities
38 retail members
3,610 employees
129 communities
419,000 co-op members

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Wholesaling


FCL sources and distributes products across all primary consumer-goods lines: food, home and building supplies, crop supplies, livestock feed and petroleum. The Grocery People (TGP), a unit of FCL, delivers fresh produce to co-op communities. The CRS benefits from combined purchasing power, which allows local co-ops to remain competitive with larger, integrated companies in all business areas.

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Manufacturing


The Co-op Refinery Complex (CRC) in Regina, Sask., has the capacity to process 130,000 barrels of crude oil per day, enough to fuel the needs of the CRS. FCL is also a member of Interprovincial Cooperative Limited (IPCO), which produces crop-protection products. FCL also contracts the manufacturing of a variety of Co-op private-label products: CO-OP® GOLD, CO-OP ¢ENTSIBLES ®, CO-OP GOLD PURE®, CO-OP® MARKET TOWN® AND CARE+®.

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Administrative Support


FCL provides a range of services to enhance retail members’ capacity and reduce their cost of doing business. For example, FCL provides IT infrastructure support, accounting, risk-management services, human resources support, recruitment and ongoing employee training. FCL also assists with planning and developing capital construction projects. It also owns and maintains a trucking fleet that distributes fuel, food, and home and building supplies across the CRS.

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Marketing Support


FCL provides comprehensive marketing support across all major business lines, including centralized and regional campaigns, point-of-sale promotions, centralized flyers, content marketing and digital marketing services. FCL also provides market-research analysis to identify consumer needs and perceptions and to determine the viability of new programs and services